For those who need specialty pharmacy treatments, infusing at home is a way to reduce disruptions to your life. You get the treatment you need without having to visit the hospital or clinic, so you have more time to do the things you love.
What should you look for when choosing a specialty pharmacy provider? First, you’ll need to pick an independently accredited provider covered by your insurance. Make sure this provider offers the services and products you need, such as on-call pharmacists, or ancillary supplies like pumps and sharps.
You’ll also want to pay attention to the details that keep your medicine safe — like careful prescription fulfillment and cold chain management. However, a great specialty pharmacy service doesn’t stop there. We’ve collected five ways MedPro RX stands out when it comes to keeping our patients safe and healthy.
• PERSONAL CUSTOMER SERVICE REPRESENTATIVE: No one wants to be thought of as a number, but at some specialty pharmacy companies, service can occasionally suffer when staff members become overloaded. That’s why your MedPro RX team includes not only a personal patient services rep, but a nurse case manager, a clinical pharmacist, and an insurance reimbursement specialist — all of whom work to coordinate your infusions.
• INFUSIONS SCHEDULED AROUND YOU: Speaking of coordinating your infusions, wouldn’t it be nice if you could schedule your infusions into your life, instead of the other way around? Whether you’re infusing at home, at a clinic, or at your doctor’s office, MedPro manages your care so that every person and product arrives on time.
• DISCREET DELIVERIES: Your body is your business. Look for a specialty pharmacy provider, like MedPro RX, that delivers in unmarked boxes so your private life stays private.
• CONSISTENT NURSING: After the quality of your infusion treatment, the quality of your infusion nurse is the second most important factor to consider. Your nurse should be well-experienced in home infusion care, and should be able to handle any issues that might come up. He or she should also recognize when a serious issue arises, and be able to swiftly make the decision to call for more advanced care when needed.
It’s crucial for your nurse to stay with you throughout your home infusion, instead of starting your treatment and leaving (this is known as a “hook ‘n’ book”). You should never be without qualified medical care during your treatment!
• HAZARDOUS WASTE REMOVAL: So, your infusion is complete … and you’ve got a container full of used sharps and other medical waste. Scheduling the proper pickup or dropoff for these items takes even more time. We don’t know about you, but we get pretty impatient by the end of an infusion. That’s why MedPro takes care of the hazardous waste removal for you.
No muss, no fuss — and now back to your regularly scheduled life.
Did we miss anything? Let us know how your specialty pharmacy takes care of you.