Read this if you’re considering choosing MedPro Rx/Diplomat as your specialty pharmacy.
When you’re diagnosed with a complex, chronic or rare disease, your first thought will likely be of your family.
Your second thought might be about the medicine you need, what pharmacy you’ll choose to fill your prescriptions or how much your treatment might cost. You might be overwhelmed, frustrated or scared. That’s where Diplomat comes in.
As a nationwide specialty pharmacy, Diplomat has been dedicated to a single promise since 1975: Take good care of patients, and the rest falls into place.
Last July, MedPro Rx added our own 12-year history of standout patient care to Diplomat’s history. We knew Diplomat’s commitment to patient care matched our own, and we were proud to be acquired by a company that shared our vision.
At MedPro Rx, we aren’t just a pharmacy—we’re part of your health care team.
We guide our patients by answering questions such as:
- Why did my doctor prescribe this medication?
- What will my medication shipment include?
- How often do I need to take medicine?
- How much will it cost?
- Does it need special handling?
- Who will administer it?
- And many more.
Our patient representatives are by your side from the first call you make. When it comes to cost, we work with your insurance company on your behalf whenever possible to verify your coverage, clarify benefit structure and deductibles and obtain pre-authorizations for refills ahead of time—so you never miss a treatment.
Instead of simply sending you forms to fill out, we can help you complete your paperwork over the phone or online.
I’m on a very expensive new medicine now, and Diplomat pharmacy was instrumental in helping me get patient assistance to pay for that.
—John S., Diplomat patient living with prostate cancer
We’re here for you 24 hours a day, seven days a week, 365 days a year.
Your patient representative will work hard to get you any funding assistance you may need. Many of our patients are on fixed incomes, and we know that medicine is simply not in the budget for some. In 2014, the Diplomat funding team obtained more than $55 million in commercial and foundation funding to support patients.[1]
I’m a very hard guy to impress. I am extremely impressed with Diplomat. They call themselves partners; I call them family.
—Jay Perkins, Diplomat patient living with chronic lymphocytic leukemia
Diplomat patients also average better than a 90 percent adherence rate to their medications.[2] Adherence is arguably the most crucial aspect of a patient’s treatment; unfortunately, nearly half of patients being treated for chronic conditions do not take their medications as prescribed.
We understand the reasons patients don’t take their prescribed medications—they’re too expensive, or they require special handling, or they don’t seem to be working fast enough. That’s why we check in with our patients regularly to see how they’re doing, hear about their progress and make sure their next refill is on its way.
We’ll do anything for our patients, because we care about your health. That’s the Diplomat Difference. Should you ever need us, we’re just a click away.
Medical Disclaimer: The information herein may not be construed as medical advice. The medical information on this site is provided as an information resource only, and is not to be used or relied on for any diagnostic or treatment purposes. It should not be used as a substitute for professional diagnosis and treatment. It is best to obtain medical recommendations from your physician.
[1] Funding secured from third parties. Diplomat Funding Results, 2014
[2] Average across specialty therapeutic categories. Based on average capped MPR, 2014.